IBEROSTAR WAVES QUETZAL, Playa del Carmen – Your ideal downtown stay
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Key details
Hotel Overview
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
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Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Premium Near Beach
Max:
2 persons
380 sq. feet
Bed options:
2 King Size Beds
Shower
Coffee machine
room details
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Junior Suite
Max:
2 persons
410 sq. feet
Bed options:
2 King Size Beds
Shower
Coffee machine
room details
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Premium Tropical View
Max:
2 persons
380 sq. feet
Bed options:
2 King Size Beds
Shower
Coffee machine
room details
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Transportation Tips
Transportation Options
Amenities
Thoughtful hotel amenities for a comfortable stay
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Locker room
- Smoke detectors
- Electric vehicle charging station
- Key card access
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Tennis court
Services
- Housekeeping
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
Business
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's play area
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Entertainment
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Hotel Location
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Carretera Chetumal-Puerto Juarez Km. 282
Xcaret
2.4
mi
152 Calle Quinta Avenida
Quinta Avenida
2.1
mi
Mall
Playacar Center Shopping Mall
2600 ft
Avenida 15 Norte Mz 38 Lote 4
Fun Fitness Globetrotters
2700 ft
Beach
Playacar Beach
2.4
mi
Carretera 109
Cenote Calavera
1.5
mi
Mahi Golf Course
2700 ft
Paseo Xaman - Ha S/N
Hard Rock Campo de Golf
3600 ft
Zona Arqueologica Playa del Carmen
1.4
mi
Park
Xel-Ha Park
4900 ft
Store
Centro Maya
1.9
mi
Golf Course
Campo de Golf Playacar
4600 ft
Hwy 307 Km 287
Alltournative
4700 ft
Av. Benito Juárez
Los Fundadores Park
1.7
mi
Calle Quinta Avenida 10
Playa del Carmen Archeological Site
5200 ft
Disabled-friendly beach
1.7
mi
Mall
City Club
5300 ft
Maya ruins
1.0
mi
Mall
Starbucks
1.0
mi
Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras
Bel Air Animal Park
1.5
mi
Calle Carretera Federal 109
Cenote Carwash
1.5
mi
Amusement Park
Xplor Park
2.2
mi
Playacar
Xaman Ha Ruins
1.4
mi
Playacar
Ruinas Mayas
1.3
mi
1ra sur y 5ta Avenida Ferry
Casa Tzutuhil
1.7
mi
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
1.7
mi
Museum
3D Museum of Wonders
2.0
mi
Avenida Paseo Xaman-Ha S/N Mz. 26
Playacar Golf Club
1.8
mi
Paseo Xaman-Ha Playacar
Xaman Ha Aviary
1.7
mi
Nearby
Piste Cyclable sur Paseo Xaman-Ha
1400 ft
Restaurants
Steakhouse
2900 ft
Avenida Paseo Xaman-Ha s/n Inside Hotel Riu Tequilla
Guest Reviews & Ratings
What Guests Are Saying?
84%
loved it & would return
Beautiful location
Great dining options
Seaweed on the beach
Unconventional room stocking
8.4/10
Great
Rooms
8.0
Location
9.0
Service
9.0
Dining
9.0
Robert
United States,
May
2024
9.0/10
I had a fantastic stay at the hotel! The room was close to the beach and pool, which was great, but it was a bit noisy at night due to its proximity to the theater. The double beds were comfortable. The service was warm and engaging, although there were some issues with priority access training. The location was perfect, right off the pier, offering an authentic rainforest experience with well-maintained surroundings. The dining options were diverse and satisfying, with delicious potato wedges at the snack bar.
Rooms
8.0
My room was conveniently located near the beach and pool, but the noise from the theater was a downside. The double beds were comfy.
Service
9.0
The service was extremely warm and engaging from start to finish. The staff made sure to take good care of all guests and actively sought feedback.
Location
10.0
The location was just perfect, right off the pier, offering an authentic rainforest experience with well-maintained surroundings. It was a delight for both kids and adults.
Dining
9.0
The dining experience was much better than the poolside option, with a variety of choices. The snack bar's potato wedges were absolutely awesome!
Facilities
9.0
The facilities were well cared for, just like the location, and offered a great experience overall.
Johnny
United States,
March
2024
8.6/10
The hotel had two full-size beds in the rooms, plus a nice sitting area with two couches, making it quite comfortable. However, the check-in process was a bit delayed, and the placement of beer in the fridge was unconventional. Despite that, the ambiance was cozy and pleasant, with a fun vibe.
Rooms
8.0
The rooms were spacious and cozy, with two full-size beds and a nice sitting area with two couches.
Service
9.0
The service was warm, engaging, and the staff was ready to assist with a smile throughout my stay.
Location
8.0
The hotel's location was truly special, right in the middle of a rainforest, providing a unique experience with free-roaming animals and lush surroundings. However, there was seaweed on the last day, slightly affecting the beach experience.
Dining
9.0
The dining experience was consistently good, with a great variety and quality of food offered. The shabu-shabu was particularly enjoyable.
Facilities
9.0
The facilities were well-maintained and offered a range of activities, perfect for families and nature lovers alike.
Beautiful location
Seaweed on the beach
Christopher
United States,
June
2023
8.8/10
I had a wonderful stay at this hotel! The rooms were cozy and had comfortable beds, but it was a shame when the coffee machine broke. The hotel's location between the beach and the main lobby was perfect for exploring. I stayed in a jungle-facing room with two queen beds, equally inviting with a lovely waterfall and monkeys right outside.
Rooms
8.0
The rooms were comfortable and had a nice sitting area. It was disappointing when the coffee machine broke, though.
Service
9.0
The service was excellent! Ramon at the main buffet restaurant was very friendly, polite, and efficient. The staff throughout the property were super attentive.
Location
9.0
The location was fantastic, surrounded by well-cared-for lush areas teeming with jungle animals. The proximity to Playacar was very convenient, offering a glimpse of a variety of wildlife.
Dining
9.0
The dining experience was delightful! The variety of foods at the main pool and lunch buffet was impressive, and the beachside setting made the meals even more enjoyable.
Facilities
9.0
The hotel facilities were top-notch, offering a range of amenities for a comfortable stay.
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